Decision Toolbox offers call center recruiting with extensive experience in call center and customer service recruitment, including relocating existing call centers, and staffing brand new call centers with recruits from the ground-up.
Who We Are
Decision Toolbox has the ultimate goal of finding the perfect fit. In our decades of call center recruiting experience, we’ve seen far too many round-peg and square-hole solutions in the workplace.
We set out to have talented recruiters across the country, with backgrounds in all kinds of industries. Once that system was in place, we honed our process with clients in mind – becoming more transparent, more effective, and providing better value.
Decision Toolbox is recruiting that doesn’t just pass along a resume that ticks the right boxes. Decision Toolbox finds passionate employees that make a difference on the bottom line.
Call Center Recruiting Expertise
Decision Toolbox has worked in different components of call center recruiting for years. At every level of a call center, we’ve been able to place quality hires. Whether you’re relocating a call center, staffing from the ground up, or need call center hires at the management level – Decision Toolbox understands the unique needs of a call center.
- Keep costs low and call centers efficient during times of heavy call volume
- 20+ years experience
- All US based Senior Recruiters
- Team of Recruitment Specialists, Sourcers, Writers, and Media Specialists
As everyone in the call center industry can attest – your process matters. Knowing how to organize your workflow, record relevant information, and have measurable results is essential to success. Our unique process for call center recruiting consistently finds the best candidates.
- RPO (Recruitment Process Outsourcing) offering to quickly fill a team
- Deeper talent pool
- Online and phone screening
- Real-time data exchange platform for clients
Decision Toolbox has put top candidates in a wide variety of call center positions. The titles we’ve filled range from the Call Center Representatives to Call Center Analysts and Account Executives. We’re glad to work with our clients, and they echo that sentiment.