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The Performance Driven Workforce: TQM for the 21st Century

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This 10-page white paper is a fun read that shares how there is a better fit than TQM for service organizations: the Performance Driven Workforce.   Decision Toolbox has been using a performance driven workforce model for years, and we have tips you can implement immediately to help you transform your company.  The Performance Driven Workforce is a powerful way to ensure quality, integrate culture, delight your clients . . . and drive profitability from the inside out.

You will learn:

  • How to tie culture to performance
  • How to create metrics that will drive performance
  • How to design a killer process that will drive performance
  • How to reward performance to ensure profits follow
  • Concrete ideas for making the Performance Driven Workforce work

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See what our clients are saying…

Believe it or not, we don’t have giant heads. See More Client Quotes

  • " Great process..very professional..speed of search and follow-up from (DT Recruiter) was great. Thanks a lot!! "
  • " It was a pleasure working with (DT Recruiter). She was very professional and responded to our needs immediately. "
  • " Your team has rocked the house, I am particularly pleased with the entire team's performance and responsiveness. You have a lifelong customer in me. Thank you for taking such great care of your team, they in turn are taking great of me! "
  • " (DT Recruiter) does an outstanding job with all our recruiting needs. The entire DT team are always professional and understanding of our expectations and sense of urgency. DT and (DT Recruiter) has been a big part of our recruiting team for many years and we hope to continue the relationship. "
DecisionToolbox 800-344-2026 info@dtoolbox.com