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Performance metrics for performance driven workforce
AUG 18, 2014

Performance Metrics That Matter: Performance, Profit and Purpose

By Kim Shepherd, CEO With Tom Brennan, Senior Writer Performance Metrics for a Performance Driven Workforce:  Why it’s Better than TQM for the Service Industry Part 3 in our series: The Performance-Driven Workforce: Performance Management Just Got Served Don’t let the title fool you: I’m not really suggesting we chuck Total Quality Management (TQM), Six Sigma or the […]

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TQM for Service Industry
AUG 11, 2014

Performance-Driven Workforce is the new TQM

By Kim Shepherd, CEO With Tom Brennan, Senior Writer Why the Performance-Driven Workforce is Better than TQM for the Service Industry Part 2 in our series: The Performance-Driven Workforce: Performance Management Just Got Served Total Quality Management (TQM) took the public and private sectors by storm in the late 1980s. There isn’t really a single definition, […]

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Performance driven
JUL 31, 2014

The Performance-Driven Workforce: Performance Management Just Got Served

By Kim Shepherd, CEO With Tom Brennan, Senior Writer Part 1: What A Performance-Driven Workforce Is . . . And Isn’t I like big ideas. Like many CEOs, I could do strategic brainstorming all day. But success comes in the performance — a great strategy will fail through poor performance, while strong performance can make […]

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JUL 14, 2014

10 Minutes to Better Time Management

By guest blogger: Eve Gumpel Time management is more important than anything else you do in business. So says Kim Shepherd, the award-winning CEO of Decision Toolbox, a recruitment products and services company. She was speaking to members of the Orange County chapter of the National Association for Women Business Owners (NAWBO-OC) at a recent mentor/mentee gathering. Shepherd […]

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virtual company
JUL 9, 2014

5 More Ways to Transform Pitfalls to Profits in a Virtual Company

By Kim Shepherd, CEO With Tom Brennan, Senior Writer Part 5 In Our Series: Overcoming Virtualophobia Or How We All Went Home and Became a Better Company At Decision Toolbox (DT) we’ve made the virtual workplace work, and we’ve become a better and stronger company for it. In the first four parts of this series I shared […]

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Believe it or not, we don’t have giant heads. See More Client Quotes

  • " We are so grateful to your team for the very positive recruiting and hiring experience you provided us. The candidates you presented were of the highest caliber. In fact, our Director of Operations has stated these candidates are the highest quality he has seen in the 15 years that he has been hiring production workers in our industry. "
  • " (DT Recruiter) was awesome. Thank you for your help. "
  • " (DT Recruiter) is the best! "
  • " I appreciate all the time put into not sending me dozens of candidates but instead screening and only sending me what I was looking for. "
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