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Kim Shepherd Advises How to Create a Mentoring Culture to Insurance Business Canada

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Decision Toolbox CEO Kim Shepherd’s ideas on how to create a mentoring culture have been published in Insurance Business Canada.

Excerpt from the article:

Kim Shepherd’s company Decision Toolbox doesn’t do things the traditional way. The former television journalist turned CEO spurned traditional hierarchy for a mentorship system that places relationship at the fore rather than authority.

“(At Decision Toolbox) you’re in an environment where nobody ever gets scolded for anything. In that type of love-fest environment you can do all kinds of miraculous things,” Shepherd said of her company of about 100 employees. And as the organization grows, she intends to keep the current structure intact.

It’s a strategy that she believes can translate to companies of all sizes, citing Trader Joe’s and Starbucks as examples.

“I completely disagree with the concept that as you get bigger you start to fall apart on culture,” she said. “You can be the exception if you think exceptionally.”

And the value of mentoring has been backed by science, too. When Sun Microsystems compared the career progress of 1,000 employees over five years, it turned out that those in the company’s mentoring program were much more likely to get promoted. Retention rates were also much higher for mentees (72%) and mentors (69%) than for those who were not involved in mentoring (49%).

Read the full article here.

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