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Kim Shepherd Shares Benefits of Workplace Recognition Programs with CareerCo

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Decision Toolbox CEO Kim Shepherd recently shared insights with CareerCo for a feature article highlighting the benefits of workplace recognition programs.

Excerpts from the article:

Traditional tenure-based reward systems — earn a pin for five years of service or a watch for 10! — may still be common practice for a lot of employers, but a growing number are taking a social, 360-degree approach to recognition. Top-down recognition will always be appreciated by employees, but a peer’s praise, particularly when it’s shared with all, can have an even greater impact.

Take the virtual break room at recruitment firm Decision Toolbox (DT), for example. DT’s 100+ employees, who all work remotely, can instant-message on any topic and often pass along kudos, says CEO Kim Shepherd. “DT teammates love to ‘catch’ colleagues in the act of doing something great.” They can also submit compliments for the weekly News Flash e-letter.

More than 4 in 10 companies that use peer-to-peer recognition have seen positive increases in customer satisfaction, found a 2012 SHRM/Globoforce survey.

Decision Toolbox leaders have seen it happen. On its website is a large section of testimonials, with “90 percent of them directed at people rather than process,” says Shepherd. “Our reputation for excellence and integrity is a result of the people who comprise the company.”

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Check out the full article here.

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