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Kim Shepherd in The Fordyce Letter: Focus on Process for Better Performance, Not Outcomes

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Deliver Outcomes Through Process & Performance

Kim Shepherd, CEO of Decision Toolbox, contributed a featured story on achieving superior employee performance for the January 2015 issue of The Fordyce Letter.  Her article, Drive Performance By Focusing on Process, Not Outcomes, is the third in a four-part series featured by the publication, and shares how DT has set up a success through performance model.

The Fordyce Letter Editor’s Note:  In part three of Kim Shepherd’s series on managing a virtual search firm, she discusses the need to focus on building a process to deliver the outcomes you want.  In the first part (November), she outlined the reasons for implementing a PDW management process and how it is used at Decision Toolbox. In Part 2 (December), she discussed the ingredients of the PDW method.  Next month, in the final installment of this four-part series, Shepherd shares some of the tactics used at Decision Toolbox to drive performance across the organization, where she is the CEO.  DT is a 100% virtual company, with more than 60 team members working remotely across the U.S. Employing PDW methods, the company grew revenue 46% in the midst of the recession, earning a placement on Inc. 5000 List four years in a row.

Check out the article here.



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