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Kathy Marshall Shares How to Infuse Passion into Quality Programs on Human Talent Network

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Kathy Marshall, Decision Toolbox’s Director of Quality and Training, landed an editor’s pick article on Human Talent Network this week.  The article is the first in a two-part series.

Article excerpt:

It can be difficult to define goals, implement processes and measure results on intangible data such as employee or customer satisfaction, but at Decision Toolbox (DT),  we try to help our clients make smarter hires, and we have instituted a quality program in our daily processes to ensure these desired results.

We’d like to share with you how defining quality is never absolute, why program implementation must be about passion, what’s worth assessing and how to measure the un-measurable.

Click here to read the full article.

For more of Kathy’s thoughts on the subject, download her free white paper here.

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See what our clients are saying…

Believe it or not, we don’t have giant heads. See More Client Quotes

  • " (DT Recruiter) is a great partner and I rely on her to respond as if she were my direct staff. She never lets me down. "
  • " (DT Recruiter) is great! It's eminently clear that she's invested in the best possible outcome for both clients and candidates -- she was always available for updates, candid thoughts and juggles to the schedule. She made a fairly onerous task manageable and (dare I say this out loud?) fun! You have a treasure on your staff and I look forward to working with her again! "
  • " (DT Recruiter) was absolutely outstanding in every respect. I will (and have) recommend Decision Toolbox to other HR professionals searching for a creative, cost effective method of recruiting for difficult to fill positions. "
  • " (DT Recruiter) is the best! "
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