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Kathy Marshall Shares How to Infuse Passion into Quality Programs on Human Talent Network

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Kathy Marshall, Decision Toolbox’s Director of Quality and Training, landed an editor’s pick article on Human Talent Network this week.  The article is the first in a two-part series.

Article excerpt:

It can be difficult to define goals, implement processes and measure results on intangible data such as employee or customer satisfaction, but at Decision Toolbox (DT),  we try to help our clients make smarter hires, and we have instituted a quality program in our daily processes to ensure these desired results.

We’d like to share with you how defining quality is never absolute, why program implementation must be about passion, what’s worth assessing and how to measure the un-measurable.

Click here to read the full article.

For more of Kathy’s thoughts on the subject, download her free white paper here.

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See what our clients are saying…

Believe it or not, we don’t have giant heads. See More Client Quotes

  • " (DT Recruiter) was great!!! Professional, knowledgeable, good communicator, easy to work with...would always want her for our account. "
  • " I have been SO impressed with you and your firm. Count me as a promoter and will spread the word within my network of CIO's and CTO's. I cannot imagine a better or more efficient method of hiring. "
  • " I just wanted to take a moment to say how much I am enjoying working with (DT Recruiter). She is great at facilitating our discussion within the Board of Directors Executive Director search committee. I also love the company process and have referred you to several colleagues. "
  • " (DT Recruiter) was great. A real professional and all around good guy who really worked hard to find us the right candidate. "
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