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Decision Toolbox Publishes Real-Time Client Ratings

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Decision Toolbox has always chosen the path of most transparency.  It is inherent in the way we are structured internally (see Kim Shepherd’s recent blog series on our Performance-Driven Workforce model), the way we work with our clients (who have 24/7 real time visibility into the details of every search we perform), and the way we present ourselves to the rest of the world.

Now, we are taking that commitment to transparency a step further.   The reality of business today is that the customer is more in charge than ever.  We not only embrace that concept, we are now displaying it for the world to see.

We are obsessed with client satisfaction, and continually ask, “What can we do better?” At the end of every search, we survey the Hiring Manager and HR partner on 11 dimensions of our service. On our website, we have published the real-time results (updated every time a new survey is completed) from the most recent 1000 surveys across all recruiting project types – one-off “purple squirrel” searches, building a new national sales team, staffing a corporate relocation, developing candidate pipelines and more.

Here’s a sampling of what you will find.  For a complete list of all ratings, click here.

Decision Toolbox ratings

There is no cherry-picking of the top results.  There’s no throwing out the lowest scores.  What you see is what you get, and we think that’s the way it should be.

After all, it doesn’t matter how wonderful we say we are unless we can prove it.  And what better way to prove it than by turning over the control to our customers.

We’d love to hear what you think.  Please share in the comments section below or contact us with your feedback.

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See what our clients are saying…

Believe it or not, we don’t have giant heads. See More Client Quotes

  • " (DT Recruiter) was fantastic, from start to finish. "
  • " (DT Recruiter) is a great partner and I rely on her to respond as if she were my direct staff. She never lets me down. "
  • " I appreciate all the time put into not sending me dozens of candidates but instead screening and only sending me what I was looking for. "
  • " We would not be where we are without you. "
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