Decision Toolbox acquired by leader in integrated employee engagement solutions, Engage2Excel.Read the full story.

Circularchy: What Comes Around Goes Around

By Nicole Cox, Chief Recruitment Officer

I’m often asked, “How do you manage a team who works from home?” Answers to this question could feed a blog series for a year. Decision Toolbox is a progressive cloud company where everyone works from home. Early on we shifted from a traditional hierarchy to something we coined as “Circularchy.”

In circularchy, the client is in the middle, wrapped in support by our team. The team is served by leadership via mentoring, tools and resources. The result is a remarkable feeling of pride, fellowship, common loyalty and choreographed teamwork.

Circularchy

Every role in the company is critical because one serves the other. Each member of the team is continuously improving processes to help improve their service to their internal client; which then serves the external client. That gives each person on the team more ownership, pride and satisfaction. If the internal team is served well, satisfied and driving for better service; the client will benefit.

No matter what line of business your company is in, if you service clients (and we all do in some form or fashion), embracing circularchy tailored to your business model is sure to improve your client satisfaction.

Connect with Nicole on LinkedIn.

To learn more about Decision Toolbox, contact us – we’d love to hear from you!

Did You Enjoy This Article? Sign up for Decision Toolbox’s monthly newsletter: Inside the Box.

Inside the Box will share the secrets of life long happiness….not really, but we will provide you with some great talent acquisition articles and tips that will hopefully make your working life better. You’ll also get the inside scoop on DT.

Leave a Reply

Your email address will not be published. Required fields are marked *

See what our clients are saying…

Believe it or not, we don’t have giant heads. See More Client Quotes

  • " (DT Recruiter) shows so much dedication to both her candidates and clients and she has the ability to find the needles in the haystacks. The DT Team were very professional and their attention to detail is second to none! I would welcome the opportunity to work with (DT Recruiter) and the DT Team on any recruiting project. "
  • " (DT Recruiter) and Decision Toolbox are Rock Stars! "
  • " As a rule, I will never fill out a survey and give the highest rating. No matter how good the service might be there is always room for improvement. However, in working with DT (especially my Recruitment Partner) a rating of 11 or higher would be needed. You all took the hideously dreadful process of finding and qualifying good candidates for our open position and made the process a breeze for me. "
  • " (DT Recruiter) was awesome. Thank you for your help. "
DecisionToolbox 800-344-2026 info@dtoolbox.com