After 20 years in the recruitment services and Recruitment Process Outsourcing (RPO) space, Decision Toolbox (DT) has learned a thing or two about what it takes to consistently make great hires. We know when it comes to recruiting, time is typically of the essence – it’s all too easy to get caught up in the vortex of “hurry, we need someone yesterday!” Unfortunately, a rushed process and poor planning typically result in wasted time, rework and, often, a less than stellar hire. To avoid these pitfalls, our advice is to stop and take some valuable time up front to get very clear on what you need, what you want and how you plan to get it. Constant calibration and course changing once a search is launched is wasted time and will not get you to your goal – a top-notch new hire – most efficiently and effectively.
Success in 34 Steps
In identifying what you need in your new hire, be very honest and realistic about the must-have vs. nice-to-have qualifications and qualities you seek. Once you have clarity on what you’re looking for, a well-defined, streamlined process is in order. At DT, the hallmarks of our services are measured by Quality, Speed and Cost, and our recruitment process supports these aspects at every turn. Ours is a Six Sigma-inspired process, carefully boiled down to the 34 steps we have deemed essential to landing a great hire. Here are a few suggestions to trim the fat and, thus, boost the efficacy of your recruitment process, Decision Toolbox style:
- Evaluate: Carefully assess each step of your process and identify those aspects that your internal/external clients and candidates value the most.
- Eliminate: Jettison the fluffy, time-wasting steps that add little value to your process.
- Analyze: Get into your numbers. A data-driven process enables constant analysis and allows course adjustments to be immediately implemented, if needed.
Though some argue that Six Sigma introduces rigidity to a process, we say “not necessarily”. With the 34 critical steps as our cornerstones, our process remains completely supple, flexible and scalable. By focusing on delivering high value in the form of improved hiring manager and candidate experience, faster delivery, systematic problem solving, and more, we are able to continually offer creative solutions to meet the varying needs of our clients.